Terms of Service

1. Who we are

KolaRead (kolaread.com) is run by Kola Labs Ltd, company number 17087282, registered in England and Wales at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“we”, “us”). By creating an account or using KolaRead you agree to these terms. Questions: [email protected].

2. Your account

You must be at least 16. Keep your sign-in details safe; you are responsible for what is done with your account. Tell us straight away if you think someone else has used it.

3. Plans and payment

• Every account has 10 free hours of listening each calendar month. Unused hours don't carry over.
• KolaRead Unlimited is a subscription, billed monthly or yearly in advance through Stripe, and renews until you cancel. It gives unlimited listening for personal use, with fair use up to 150 hours a month.
• You can cancel at any time in your account; your plan stays active until the end of the period you paid for.
• Prices can change. We will tell you before a change applies to your subscription, and you can cancel before it does.
• If something went wrong with a payment, email us and we will look at it. Nothing in these terms affects your statutory rights as a consumer.

4. What you add

You keep all rights in what you add. You give us permission to store it and process it only to read it to you. Add only material you have the right to use, such as your own work, papers and books you have access to, or pages that are publicly available. The audio KolaRead makes is for your own listening; don't publish or share audio of someone else's work without their permission.

5. Acceptable use

Don't use KolaRead to break the law or anyone's rights, to get around another site's paywall or access controls, to overload or attack the service, or to resell access to it. We may suspend an account that does.

6. The service

We work to keep KolaRead running and improving, but it is provided as it is, and we can't promise it will always be available, or read every document perfectly. We may change or stop features. If we stop the service altogether, we will tell paying customers in advance.

7. Liability

We are not liable for losses we could not reasonably foresee or for business losses. Our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow to be limited, such as for death or personal injury caused by negligence, or for fraud.

8. Privacy

How we handle personal data is set out in the Privacy Policy.

9. Changes and law

We will post changes to these terms on this page with a new date, and tell you by email or in the app before a significant change takes effect. These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in the EU, you keep the protection of your local consumer law and can bring a claim in your local courts.